Please DO NOT SHARE YOUR PASSWORD with anyone. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. Patient portal is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself.
If the matter is not urgent but you need a response in less than two business days, please contact your clinician's office directly by telephone during our regular business hours, which you may find on the log-in screen for Patient Portal.įOR ALL MEDICAL EMERGENCIES, IMMEDIATELY CALL 911 If you believe that you have an urgent medical matter, you should call 911 immediately or proceed to the nearest emergency room. Doing so may create a delay in your receiving necessary medical treatment and could result in loss of life, permanent injury, or significant deterioration in your health. YOU MUST NOT SEND ANY MESSAGES REQUIRING URGENT ATTENTION USING PATIENT PORTAL.Security, Confidentiality, and Usage Guidelines for Patient Portal Once information is received by us, your medical information will be treated as confidential and given the same protection that all of our other medical records are given. YOU HEREBY EXPRESSLY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE USE OF ANY SERVICE RELATED TO PATIENT PORTAL. Furthermore, electronic services such as those provided by the Practice Entities, their contractors and subcontractors, and any telecommunications providers involved in the transmission of data are all inherently subject to failure and none of the foregoing can guarantee that their services will be provided without error or interruption at all times that you may wish to use those services. For example, you may receive email, text, or telephone communications in connection with your use of Patient Portal, all of which are inherently unsecure and subject to disclosure to or access by third parties (e.g., if your phone is used by someone else, you do not keep your phone or email information up to date on Patient Portal and communications are misdirected, or the network or systems of a telecommunications provider are hacked). When using Patient Portal, information may be transmitted over media that are beyond the control of the Practice Entities and their contractors and subcontractors and that may not be secure. While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information.
#Ascension portal software
Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain andĪdobe Reader installed (to download a copy of Adobe Reader, please go to ). In order to use Patient Portal, you must have:Ī personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox Internet Explorer 6 may not allow you to view some materials, such as test results) You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. If you don't agree, don't use the Patient Portal. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement.īy accessing or using the Patient Portal, you confirm that you agree to these terms and conditions.
(all of the foregoing, collectively, the "Practice Entities"). The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc.
#Ascension portal update
The Patient Portal is an Internet service that allows our patients to: communicate with us access their health records request or reschedule appointments view and update personal information request prescriptions receive test results read patient educational material view statements pay bills and access related services and content. These terms and conditions constitute a binding agreement between you and Ascension Michigan ("we," "us," or "our").
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